Effective Date: 22 June 2025
Website: www.seewoomart.com
Registered Address: 18-21 Lisle Street, London WC2H 7BA, United Kingdom
Contact: help@seewoomart.com | +44(0)208 123 8889

 

1. Introduction

SeeWooMart (“we”, “our”, “us”) values your privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
By using our website or services, you acknowledge and agree to this policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of personal data when you interact with us:
Identity Data: Full name, email, phone number, delivery address
Account Data: Login credentials (encrypted), purchase history
Technical Data: IP address, browser type, device identifiers, cookies
Transaction Data: Payment details (processed via third-party gateways), order records
Marketing Data: Preferences regarding promotional communications

3. How We Use Your Data

We use your personal data for the following purposes:
To process and fulfill your orders
To communicate regarding your purchases or account
To improve website performance and user experience
To comply with legal obligations
To protect our business from fraud or misuse
To send marketing messages (only with your consent)
Legal Basis for Processing:
We process your data based on:
Contractual necessity
Legitimate interests (e.g., fraud prevention, business improvement)
Legal compliance
Consent (for marketing)

4. Data Sharing

We do not sell your personal data. However, we may share data with:
Payment service providers (e.g., Stripe, PayPal)
Delivery partners for order fulfillment
IT and system hosting providers
Legal authorities, when required by law
All third parties are contractually obliged to handle your data securely and only for specified purposes.

5. International Transfers

Some service providers may process your data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions approved by the UK government.

6. Data Retention

We retain your data only as long as necessary:
For transactions: typically 6 years (for tax/accounting compliance)
For marketing: until you withdraw consent
For user accounts: until account closure or inactivity

7. Your Rights

Under the UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, email: help@seewoomart.com

8. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

10. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children.

11. Liability Disclaimer

While we take all reasonable steps to safeguard data, we disclaim liability for:
Data breaches caused by third parties
Actions taken by users to disclose or compromise their data
Third-party services (e.g., payment providers, delivery agents) outside our control

12. Policy Updates

We may update this policy from time to time. The most recent version will always be available on our website with the effective date clearly noted.

13. Contact Us

For any questions or privacy concerns, please contact: Email: help@seewoomart.com Phone: +44(0)208 123 8889 Address: 18-21 Lisle Street, London WC2H 7BA